The Privacy Policy is part of the General Terms and Conditions that govern this website.
Who is responsible for processing your data?
EURESVA, S.L. – ED. AVDA. CORTES VALENCIANAS, 15
Address: Calle Hernán Cortés, No. 28, Apt. 6 (46004, Valencia).
VAT ID: B46461133
Phone: 963513934
Email: info@cv15valencia.com
You can contact us in any way to communicate with us.
We reserve the right to modify or adapt this Privacy Policy at any time. We recommend reviewing it, and if you have registered and access your account or profile, you will be informed of the modifications.
If you belong to any of the following groups, please refer to the relevant information:
1.WEBSITE OR EMAIL CONTACTS
What data do we collect through the website?
We may process your IP, the operating system or browser you use, and even the duration of your visit, anonymously.
If you provide us with data in the contact form, you will identify yourself in order for us to contact you if necessary.
For what purposes will we process your personal data?
Respond to your inquiries, requests, or petitions.
Manage the requested service, respond to your request, or process your petition.
Electronic information regarding your request.
Commercial information or event notifications by electronic means, provided there is explicit authorization.
Conduct analyses and improvements on the website, our products, and services. Improve our business strategy.
What is the legal basis for processing your data?
The acceptance and consent of the interested party, granted through voluntary action, as in cases where completing a form and clicking the “send” button is necessary to make a request. Doing so will necessarily imply that you have been informed and have expressly consented to the content of the clause attached to said form or acceptance of the privacy policy.
All our forms include the symbol * for mandatory data. If you do not provide these fields or do not check the privacy policy acceptance checkbox, the information will not be sent. Typically, it has the following formula: “I am over 14 years old and have read and accepted the Privacy Policy.”
How long will we retain personal data?
Until the consent granted is revoked.
2.TENANTS AND CUSTOMERS
For what purposes will we process your personal data?
Preparing and monitoring the budget through communications between both parties.
Electronic information regarding your request.
Commercial information or event notifications by electronic means, provided there is explicit authorization.
Managing administrative, communication, and logistics services provided by the Data Controller.
Invoicing and declaration of the relevant taxes.
Carrying out the corresponding transactions.
Control and recovery operations.
What is the legal basis for processing your data?
The existence of a contractual relationship between the parties. Processing is necessary for the execution of a contract in which the interested party is a party or for the application of pre-contractual measures at the request of the interested party.
How long will we retain personal data?
During the validity of the relationships between the parties and for the prescription periods derived from them.
3.QUALITY SURVEYS
For what purposes will we process your personal data?
Evaluating the level of quality in the service provided.
Improving the services offered in compliance with ISO standards.
What is the legal basis for processing your data?
The legal basis is the explicit consent of the survey respondent.
How long will we retain personal data?
Until the consent granted is revoked.
4.SUPPLIERS
For what purposes will we process your personal data?
Electronic information regarding your request.
Commercial information or event notifications by electronic means, provided there is explicit authorization.
Managing administrative, communication, and logistics services provided by the Data Controller.
Invoicing.
Carrying out the corresponding transactions.
Invoicing and declaration of the relevant taxes.
Control and recovery operations.
What is the legal basis for processing your data?
The legal basis is the acceptance of a contractual relationship, or alternatively, your consent when contacting us or offering your products through any means.
How long will we retain personal data?
During the validity of the relationships between the parties and for the prescription periods derived from them.
5.VISITORS
For what purposes will we process your personal data?
Organizing the necessary actions to achieve the association’s goals.
Internal management and legal compliance.
Calling meetings.
Conducting transactions or collecting dues as necessary.
Declaration of the relevant taxes.
What is the legal basis for processing your data?
The legal basis is your consent, understood as a clear affirmative action when accessing our website.
How long will we retain personal data?
During the validity of the relationships between the parties and for the prescription periods derived from them.
6.SOCIAL MEDIA CONTACTS
For what purposes will we process your personal data?
Responding to your inquiries, requests, or petitions.
Managing the requested service, responding to your request, or processing your petition.
Interacting with you and creating a community of followers.
What is the legal basis for processing your data?
The legal bases that legitimize processing are the voluntary consent of the interested party to contact us and, if applicable, the acceptance of a contractual relationship in the context of the corresponding social network. Data processing within the social network will be carried out in accordance with its Privacy Policies.
How long will we retain personal data?
We can only access or delete your data in a restricted manner if you have a specific profile. We will process them for as long as you allow us to follow you, be friends, or click “like,” “follow,” or similar buttons.
Any rectification of your data or restriction of information or publications should be carried out through the configuration of your profile or user within the social network.
Do we include third-party personal data?
No, as a general rule, we only process the data provided by the data subjects. If you provide us with third-party data, you must inform and obtain the consent of these individuals in advance, or else you will exempt us from any liability for non-compliance with this requirement.
And data of minors?
We do not process data of minors under 14 years of age. Therefore, refrain from providing them if you are not of this age or from providing data of third parties who do not meet this age requirement. EURESVA, S.L. – ED. AVDA. CORTES VALENCIANAS, 15 disclaims any responsibility for non-compliance with this provision.
Will we send electronic communications?
Electronic communications will only be made to manage your request if it is one of the contact methods you have provided.
If we send commercial communications, they will have been previously and expressly authorized by you.
What security measures do we apply?
You can rest assured that we have adopted an optimal level of protection for the Personal Data we handle, and we have installed all the technical means and measures at our disposal in accordance with the state of technology to prevent loss, misuse, alteration, unauthorized access, and theft of Personal Data.
To which recipients will your data be communicated?
Your data will not be transferred to third parties, except for legal obligations. Specifically, they will be communicated to the State Tax Agency and to banks and financial entities for the collection of the provided service or purchased product, as well as to the data processors necessary for the execution of the agreement.
In the event of a purchase or payment, if you choose an application, website, platform, bank card, or any other online service, your data will be transferred to that platform or processed in its environment, always with the utmost security.
When required, our web development and maintenance company, web hosting provider, will have access to our website. They will have signed a service provision contract that requires them to maintain the same level of privacy as us.
Any international data transfer when using American applications will adhere to the Privacy Shield agreement, which ensures that American software companies comply with European data protection policies regarding privacy.
What rights do you have?
To know whether we are processing your data or not.
To access your personal data.
To request the rectification of your data if they are inaccurate.
To request the erasure of your data if they are no longer necessary for the purposes for which they were collected or if you withdraw your consent.
To request the restriction of the processing of your data in certain cases, in which case we will only keep them in accordance with current regulations.
To port your data, which will be provided to you in a structured, commonly used, and machine-readable format. If you prefer, we can send them to the new data controller you designate. This is only valid in certain cases.
To file a complaint with the Spanish Data Protection Agency or the competent supervisory authority if you believe that we have not treated you correctly.
To revoke consent for any processing for which you have consented at any time.
If you modify any data, we appreciate it if you inform us to keep them updated.
Do you want a form to exercise your rights?
We have forms for the exercise of your rights; ask us for them by email, or if you prefer, you can use those prepared by the Spanish Data Protection Agency or third parties.
These forms must be signed electronically or accompanied by a photocopy of your ID.
If someone represents you, they must attach a copy of their ID, or sign it with their electronic signature.
The forms can be submitted in person, sent by mail, or by email to the address of the Data Controller at the beginning of this text.
How long will it take to respond to your Rights exercise?
It depends on the right, but at most within one month from your request, and two months if the matter is very complex and we notify you that we need more time.
Do we process cookies?
If we use cookies other than those that are strictly necessary, you can consult the cookie policy at the corresponding link at the beginning of our website.
